Below, please find contact and relevant information for how to report quality of life issues within our neighborhood. 

Non- Emergency Quality of life issues 

Calling 311 is the best way to report non-emergency quality of life issues within the district to the City. 

Common Issues Include:

• Graffiti
• Noise
• Lights Out
• Homeless: Call 311 or use the app and ask for Homeless Outreach
• Mental Health Issues: Call 311 and ask for NYCWELL or call 1-888-NYC WELL (1-888-692-9355) to have a team from the Department of Health and Mental Health respond
• Sidewalk Conditions: Report a dirty, damaged, or blocked sidewalk
• Street Conditions: Report dirty, dangerous, or damaged street conditions
• Vending Activity: Report a problem with a vendor on a City street or sidewalk

Connect with NYPD and NCOS

NYPD’s Neighborhood Coordination Officers (NCOs) are our community’s local problem solvers. Madison Square Park’s NCOs know our neighborhood and its challenges well, and we encourage you to reach out to them directly to discuss ongoing crime or quality of life issues not mentioned above.

The 13th Precinct is our local precinct. Contact them here

• PO Eric Demery, Eric.Demery@nypd.org
• PO Douglas Winn, DOUGLAS.WINN@nypd.org

Attend Public Safety Meetings

Get to know the NYPD precincts that serve Madison Square Park by attending these meetings. These strategy sessions with officers and community members help to identify public safety challenges and potential solutions.

13th Precinct Community Council

• Meeting Details: The third Tuesday of each month at 6:30 PM at 230 East 21st Street
• Community Council President: Frank J. Scala

Participate in Community Board Meetings

Our local community board, Community Board 5, advocates and advises on behalf of residents and businesses within our neighborhood. They are comprised of committees that focus on issues of public safety, land use and zoning, transportation, parks, landmarks, and city services. You can report ongoing persistent quality of life issues to your district manager for follow-up. 

• District Manager: Marisa Maack
• Phone: 212-465-0907
• Email: office@cb5.org
• Report an Issue: Contact CB5 directly or fill out their online form

Contact Elected Official 

Our neighborhood Council Members (District 2) introduce and vote on legislation related to all aspects of City life, monitor City agencies to ensure they are effectively serving New Yorkers, and review land use, transportation, and economic development projects. You can contact elected officials directly to report ongoing persistent quality of life issues and share your concerns. 

Council District 2

• Council Member: Carlina Rivera
• Phone: 212-677-1077
• Email: District2@council.nyc.gov
• Stay Connected: Follow Council Member Rivera on social media