Park Operations Manager

Madison Square Park Conservancy is the nonprofit entrusted by the City of New York to operate Madison Square Park, a 6.2-acre public space in the heart of Manhattan. Our mission is to conserve, maintain, and program this ever-evolving, historic green space, including raising 100% of the park’s operating budget. Our dedicated team takes great pride in caring for and shaping an urban oasis for all to enjoy.

Reporting to the Deputy Director of Operations and Horticulture, the Park Operations Manager will work in coordination with the field crew responsible for the maintenance, sanitation, and fieldwork of Madison Square Park. Operations managers coordinate across all departments ensuring that the park is presented at the highest level of safety, cleanliness, and hospitality.

Organizational Structure:

• Park Operations Managers report directly to the Director of Operations and Horticulture
• Direct reports to this position: Park Managers, Associate Park Managers

Key Responsibilities: 

• Administration:
  • Monitor for, address, and report park safety hazards, vandalism, etc.
  • Maintain daily park records, including documentation, budgets, inventories, safety reports, inspection forms, etc.
  • Respond to emails, radio inquiries, and requests in a timely and appropriate fashion
  • Implement schedules and develop staff training to meet world class standards.
  • Compile reports and datasets
  • Vendor, supply, and contractor procurement
• Leadership:
  • Hire, mentor, coach, and discipline junior staff with oversight
  • Train staff on operational best practices, and Conservancy standards regarding professional development, maintenance, sanitation, machinery, inspection, reporting, etc.
  • Find and suggest improvements, as necessary, to meet the Conservancy’s world class operational standards.
  • Communicate with external patrons and internal team members
  • Implement procedures to build teams, maintain employee morale and create an inclusive environment.
• Park Operations: 
  • Maintain the highest standards of park and personal safety
  • Ensure that the Park, Dog Run, and Worth Square are presented, maintained, operated at the highest standards of cleanliness and good repair
  • Operate, troubleshoot, provide preventative maintenance of machinery and equipment ○ Install park signage and communications materials
  • Be available during inclement weather and other emergencies
• Program Operations:
  • Set up and break down park programming, events, and volunteer activities
  • Participate in special projects

Qualifications:

• Three years of Park, Public Space, or Facility Management experience or equivalent based upon experience
• Three years of leadership or management experience
• Ability to work effectively on multiple projects and to meet deadlines
• Knowledge of technology, including google suite, slack, and zoom
• Individual to serve as Madison Square Park ambassadors
• Ability to delegate tasks and inspire others to perform at their best
• Highly detail-oriented, field problem solvers who can adapt to changing priorities and new opportunities
• Ability to perform physically strenuous work in various weather conditions alone and in a team environment
• Ability to lift 50 lbs
• Valid Driver’s license encouraged
• Certified Park and Recreation Professionals encouraged to apply

Compensation and Schedule:

Salary range is $47,250 – $60,000 based on experience.
Benefits include: Paid Employee Health plan, Dental & Vision Plan, Vacation/Sick Days, Personal day, Floating Holidays, Discretionary End of Year Bonus, 401K Plan, 40 hours a week

• Flexible Schedules required for training, events, and weather emergencies.
• Typical schedule Wednesday – Saturday, 7:00 AM- 5:30 PM

Application Instructions:

To apply, please submit via email attachment a cover letter and resume including names and complete contact information for three references to jobs@madisonsquarepark.org

Please be aware that Madison Square Park Conservancy has required Covid 19 vaccination for all employees. The organization will consider accommodations for disability and religious-based reasons.
Only those candidates selected for an interview will be contacted.

Madison Square Park Conservancy is an Equal Opportunity Employer and is committed to complying with all federal, state, and local equal employment opportunity (“EEO”) laws.

The Conservancy prohibits discrimination against applicants for employment because of the individual’s race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital status, domestic partnership status, genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record or any other characteristic protected by law.